NuPay was founded in 1998 and partnered with ABSA until the purchase of the ABSA shares by leading technology company Altech in July 2009. NuPay has since traded under the Altech banner as Altech NuPay.

Altech NuPay is a transaction service provider that specialises in payment and collection solutions through a number of products and services that all focus on the collection of transactions from multiple sources.

Since 1999 Altech NuPay have predominantly operated within the micro finance sector, however over the past 3 years (with the introduction of new product offerings) our focus has split to encompass all markets that require managed payment and collection solutions.

Altech NuPay was the first CSP (Customer Service Provider) to go live in the AEDO environment on 2 October 2006. Altech NuPay also started processing NAEDO transactions in the same month. Altech NuPay is currently the leading AEDO CSP operating within the Micro Finance Industry.

Altech NuPay’s main strengths, capabilities and skills lie in the warehousing and management of transactions with high levels of customer service.

Altech NuPay strives to walk the extra mile where our products, customers and service offering are involved. We are committed to continually enhancing and innovating our products and services. We pride ourselves on the fact that our customers are our most important asset and we therefore continually strive to render them the excellent customer service to which they have become accustomed. We are committed to our customers and our brand and continually seek room to improve.

Altech NuPay’s Vision

We will strive to continually deliver an exceptional level of customer service, which will continue to set us apart from all other service providers and help us to maintain and grow our current customer base.

Altech NuPay’s core values

• Excellent customer service
• Constant innovation and enhancement
• Reliability and stability
• Integrity and security

Altech NuPay promotes a business code of ethics committed to fairness and integrity in all dealings with our publics and stakeholders, be they internal or external.

Altech NuPay’s head office is based in Meyersdal, Alberton with regional offices in Durban, Cape Town, East London, Port Elizabeth, Bloemfontein and Polokwane. Altech NuPay currently employs 117 people throughout the country and we continue to grow at a steady rate.