NuPay tsp Service Type:

NuPay Naedo:

NuPay Naedo Debit order instructions are submitted for processing early morning with multiple presentations over a user defined tracking period.

The types of accounts that can be debited are:

• Current Account (Cheque Account)
• Savings Account
• Transmission Account

The user can select an account-tracking period of a number of days, after initial due date, for the presentation of the debit order instruction. This will result in multiple presentations of the debit order to the account until sufficient funds are available to complete the transaction successfully or when the tracking period lapses.

The debit order instruction may be captured via the NuPay tsp website as a single instruction or as a multiple instruction with instalments.

The user can edit the debit order instruction via the NuPay tsp website up to one day before transaction date thus ensuring transaction success. The changes that can be made to the debit order instruction include:

• Account Number
• Account Type
• Branch Code
• Due Date
• Amount to be debited

The debit order instruction can also be cancelled. The user as part of his business practice, should encourage all clients who expect to have insufficient funds in their account on transaction due date, to request changes in time to avoid transaction failure.

The value added SMS option will enable the user to notify clients of the debit order due date and amount to be debited.

Should there be insufficient funds in the account then the debit order payment instruction will be represented during the tracking period selected by the Merchant for retries. Should sufficient funds become available in the account during the tracking period the transaction will be successful.

If during the tracking period the account has insufficient funds the debit order instruction will be returned as unsuccessful.

NuPay tsp submit these debit order payment instructions one day before transaction date to enable BankServ to process these debits on time.

Application Process for Service Types

NuPay can facilitate the application process on behalf of users with ABSA and FNB Banks. To fully assess and support user requirements for debit order facilities we would require copies of the following items listed below.

• Business Profile
• Banking Details
• Copies of ID Documents
• Company or Trust Registration Documentation
• Completed application form

NAEDOS Debit

• Users must operate an ABSA or FNB current account with bank approved aggregate and item limits
• User must be registered with the National Credit Regulator as a Credit Provider
• Signed agreement with NuPayment Solutions
• Signed agreement with ABSA Merchant Services